Privacy policy

1. Collecting information

We collect information when you register on the site, log into your account, and log out of your account. The information includes your registration e-mail (login).

Additionally, we automatically register your computer and browser, including IP, hardware data, as well as the address of the requested page on our site.

2. Use of information

The information we receive from you may be used to:

  1. 2.1. Make the services tailored to your individual requests
  2. 2.2. Offer personalized advertising
  3. 2.3. Improve the E-Catalog UK price comparison system
  4. 2.4. Improve customer support
  5. 2.5. Contacting you via email is strictly in cases of a request from you for information regarding password changes, lists of products you have selected, etc.

3. Personal data protection

We are the sole owner of the information collected on this site. Your personal data will not be sold or otherwise transferred to third parties for any reason..

  1. 3.1. Right to erasure of data ("right to be forgotten")

    We respectfully acknowledge users' right to delete their personal data on our website and provide this option in the personal account. After deleting the user profile, all data and statistics about them will be permanently removed from our system.

    3.2. Account removal

    1. 3.2.1. Log in to your personal account on the website or Android/IOS app
    2. 3.2.2. Go to edit personal data
    3. 3.2.3. Click on the "Delete Account" button
    4. 3.2.4. Confirm deletion
    5. 3.2.5. After you confirm the deletion, all personal data associated with the account being deleted will be deleted immediately and irreversibly.

    3.3. Right to delete data associated with Facebook account

    We provide the ability to delete your personal data in the client cabinet on our website, but also according to Facebook's privacy rules, we must provide a URL with instructions for deleting associated data from Facebook. If you want to delete your associated account, follow these steps:

    1. 3.3.1. Go to the settings and privacy of your Facebook account. Click on "Settings".
    2. 3.3.2. Find "Apps and Websites," and you will see all the apps and websites linked to your Facebook.
    3. 3.3.3. Find and click on "E-Catalog UK" to disconnect your Facebook profile from our site..

4. Reveal information to third parties

We do not sell, exchange, or transfer personal data to third parties.

We are ready to share information to prevent crimes or assist in their investigation, particularly in cases of suspected fraud or actions that physically threaten the safety of individuals, strictly in instances where it is provided for by law.

Non-confidential and non-personal information may be provided to other companies for marketing, advertising, etc.

5. Information protection

We use various security measures to ensure the safety of your personal data. Cutting-edge encryption is at your service. E-Catalog UK also protects your data offline. Only employees who are working on a specific task (such as technical support or website usage) have access to personal data. The servers and computers where confidential information is stored are in a secure environment.

6. Use cookies

Our "cookie" files are used to enhance site access and identify repeat visits. Additionally, they allow us to track the most interesting queries. "Cookie" files do not transmit any confidential information.

To learn how we handle "cookie" files, please review our privacy policy and cookie settings.

7. Using mobile applications (iOS/Android)

  1. 7.1. Collecting information through mobile applications

    7.1.1. If you use our mobile app for iOS or Android, we may automatically collect the following data:

    1. 7.1.1.1. Type of operating system used (iOS or Android), app version, device information (model, unique identifier).
    2. 7.1.1.2. Diagnostic data and error reports to improve the app’s stability and performance.
    3. 7.1.1.3. Feature usage data – which sections of the app are used more often, how long you spend in it, and how often you launch it.

    7.1.2. It is possible to voluntarily provide access to certain functions:

    1. 7.1.2.1. Camera or gallery (for example, to add photos)
    2. 7.1.2.2. Location (only with your consent, for example, to determine the region).
    3. 7.1.2.3. Other permissions (if required for functionality)

  2. 7.2. Mobile application data usage

    7.2.1. Information collected through our application may be used to:

    1. 7.2.2.1. Improving its operation, identifying and eliminating technical faults
    2. 7.2.2.2. Adapting content to your device and operating system
    3. 7.2.2.3. Generating internal product recommendations within our website/app
    4. 7.2.2.3. Providing user support on technical issues.

    We do not use data to display ads or track users for targeting purposes.
    Product recommendations shown on our website or in our app are purely an internal feature and are not related to third-party advertising.

  3. 7.3. Security and privacy

    7.3.1. Your data collected through the mobile app is processed in accordance with our privacy policy:

    1. 7.3.2.1. We do not sell or transfer this data to third parties.
    2. 7.3.2.2. Data is stored securely and for internal use only.
    3. 7.3.2.3. The data is used only in the most general form for analytics and service improvement.
    4. 7.3.2.4. You have the right to delete your information through your user account, which is always available in the app. Detailed instructions on how to delete your data are provided in section 3.2. of these Terms
    5. 7.3.2.5. You can revoke permissions at any time in your device settings.
    6. 7.3.2.6. Use of the app does not depend on granting access to optional permissions.

8. Disclaimer

  1. 8.1. Price Disclaimer

    Prices displayed on our website are for informational purposes only and may not be accurate for the end customer. Please check the final price on the seller's website before making a purchase. The final cost may differ due to factors such as synchronization time between the end store and the E-Catalog UK service, applicable taxes in your region, shipping costs, and other fees determined by the seller. We do not guarantee the accuracy of the price or the availability of the product.

  2. 8.2. Disclaimer for inaccuracy of information

    All information on our website, including product descriptions and specifications, is for informational purposes only and may contain inaccuracies. The use of such information is entirely at the user's own risk.

  3. 8.3. Disclaimer for subjective opinions about a product/store/service

    Any authored information about a product/store/service obtained from reviews/comments/articles by authors and users, as well as from any automated algorithms, may be subjective and may not reflect reality. Any use of such information is at your own risk.

9. Approval

By using the services of our website, you automatically agree to our privacy policy.

10. Consent to use of third-party services

Our site uses third-party services such as YouTube, Google, Facebook, OpenAI. By using our website, you also agree to the data policies of these services. You can review the privacy policy of third-party services by following the links below..

  1. 10.1. Use of data when using third-party APIs

    10.1.1. Using YouTube API Services:

    1. 10.1.1.1. We do not collect or store any personal information from users obtained through the YouTube API client.;
    2. 10.1.1.2. We do not use YouTube's API services to collect, access, share with external parties, or provide third-party advertising to individual users, including through Google or YouTube end-user credentials.;
    3. 10.1.1.3. We collect information about videos through the API client: identifier, title, description, creation date, number of views, and thumbnails for the purpose of displaying videos on our platform.;
    4. 10.1.1.4. With the help of the video identifier, we check the status and relevance of the video no more than once every 7 calendar days, as well as update the information about the received videos, namely: title, description, number of views, and thumbnails.;
    5. 10.1.1.5. We do not store videos on our servers. Videos are displayed and played directly from YouTube services.;
    6. 10.1.1.6. The Google Privacy Policy, as the provider of the YouTube API, governs the collection, use, and storage of user information through the YouTube API (video only). By using our service, you acknowledge and agree to the YouTube Terms of Service (ToS) and Google Privacy Policy stated in section 8 of this policy..

11. Changes to the Privacy Policy

From time to time, we may change or update the current Privacy Policy, so please review it periodically. We may provide you with additional notices about changes or updates if circumstances require. Your continued use of the services, websites, and systems of E-Catalog after various modifications to this Privacy Policy will signify your acceptance of such changes.

12. Permitted and prohibited automated interaction with the website

The use of automated systems intended for website indexing by search engines and ad impression analysis is permitted, provided that standard protocols are followed (using permissions specified in the robots.txt file).

The use of any other software tools, services, or applications that perform automated data collection (web scraping) is prohibited without prior written permission from the administration. This includes, but is not limited to, content parsing, automated data extraction, the use of bots, or any other technologies for collecting, analyzing, and reusing data published on the website.

Violation of this rule may result in access to the website being blocked, legal action being taken, and claims for compensation for any damages caused.